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Payment policy
Credit Cards & Debit Cards
We accept VISA, MASTER and AMERICAN EXPRESS
Credit Cards issued in India and we accept Debit cards of all banks issued in
India. International credit/debit card transactions are also accepted through
Paypal.
Firstcry.com
is committed to provide you safe way of transacting online. All your
transactions online are protected & secured by SSL (secure socket layer)
technology from GoDaddy.com. It encrypts your credit card and relevant
information during the entire transaction process. This encryption makes your
shopping experience safe and secure.
All Credit card and Debit card payments on
Firstcry are processed through secure and trusted payment gateways managed by
leading Indian banks and payment gateway service providers. Firstcry uses
latest 256-bit encryption technology to protect your card information while
securely transmitting it for processing the payment.
Go Gorgeous Creations does not store
Credit / Debit card numbers, CVV / Security Code, Pin for 3D Secure, Expiry
date on any of its servers and only collects in a session while making a
transaction. The said information may however be stored by Risk Management /
Fraud Management Systems of banks/payment gateways with authority to do so.
Risk Management / Fraud Management Systems are used for ensuring that payment
card frauds are kept to minimum and all necessary information regarding payment
cards is secure for you, us and the payment card industry.
Convenience Charges
Gogorgeouscreations.com does not charge any
customer any processing or convenience fee for the purpose of facilitating the payment.
Customers are required to contact the issuing bank for any queries related to
Processing/Convenience Charges.
For terms and
conditions applicable to transactions made with individual banks, please visit
the respective banks website
Refund of Payment
If you have selected Cash on Delivery and order
has not been delivered, there is no amount to refund because you haven't paid
for your order.
For refund of payments made using a Credit Card,
Debit Card, Net Banking, please get in touch with our Customer Care team. You
can receive an instant refund in the form of a gift voucher after your order
has been cancelled.
If you would like a refund to your bank
account/credit card, the same will be processed by bank/payment gateway within
15 working days of order cancellation (Please note, refund of online payment
can happen only once against an order).
Refunds pertaining to product(s) which have been
returned will be offered once we have received the product(s) back with us (and
they are not in damaged condition) . Because of any circumstances beyond our
control, if we are not able to service the order, we will inform you and
initiate replacement of product(s) not available or refund against the
product(s), as per your choice.
For payments made through any of the wallet
gateways like Paytm, MobiKwik etc., the amount will be refunded to the original
mode of payment.