Cancellation Policy

Cancellation policy

At Go Gorgeous creations, our aim is to provide 100% satisfaction to our customers. If for any reason you wish to cancel the order, we are here to help. You will be able to cancel product(s) from your order in multiple ways on Go Gorgeous creations, namely:

1. Order Level Cancellation

2. Product Level Cancellation

3. Shipment Level Cancellation

Post successful cancellation, refunds would be provided as per applicability. For detailed information, please refer to the REFUNDS section under this policy.

 

1. ORDER LEVEL CANCELLATION

·         You can cancel your order online, before the product(s) inside the order has been shipped. Applicable refund against the cancelled order will be credited to your account through which the payment was made.

·         In case, even a single product of the order has been shipped, you will not be able to cancel the order and would request the customer to get in touch with us on customercare@gogorgeouscreations.com.

·         In case, the order contains product(s) such Gift coupon or voucher code, order level cancellation will not be applicable.

 

2. PRODUCT LEVEL CANCELLATION

·         You can cancel the product online,before the product(s) inside the order has been shipped. Applicable refund against the cancelled product will be credited to your account.

·         In case, the product has been shipped, you will not be able to cancel individual product.

·         As a part of cart offer or any other discount offer, if a user has purchased one product along with another product, and during cancellation of same, all the products purchased through same cart offer would get cancelled.

·         For product(s) purchased through specific cart offer or any other discount offer inside the order, if any one of the product gets delivered to the user, then cancellation will not be applicable for all the other products tagged under same cart offer.